Module 7: Designing Controls & Prevention Systems

Objective

This module equips your engineering, compliance, and product teams to move from fraud detection to prevention by embedding rule-based and intelligent safeguards throughout your virtual card infrastructure.

Key goals:

Reduce exposure to known attack vectors

Shift fraud from reactive to proactive handling

Block high-risk actions at the edge

Minimize false positives without weakening controls


Security by Design

Designing fraud-resistant infrastructure requires a multi-layered approach across:

LayerStrategy
APIEnforce rate limits, authentication, payload verification
Card LifecycleRestrict velocity of creation, termination, and top-up
Transaction ControlsUse MCC, BIN, geolocation, and spend behavior
Refund SystemRequire strict matching, validation, and time checks
IdentityLeverage device, IP, biometric, and behavioral signals

Reminder: Prevention starts with design. Controls must be active before fraud occurs, not after.


Rule-Based Controls That Work

Controls to Implement Immediately:

CategoryRule
Card CreationMax 2 cards per user per 24 hours
Top-upOnly allowed if card is active
SpendDeny if MCC ∈ [6051, 4829, 7995] or BIN conflict
RefundRequire matching spendRef within past 30 days
ChargebacksAuto-flag user if > 2 disputes in 7 days
DeclinesFreeze card if 3 consecutive failed authorizations
WithdrawalsRequire $1 minimum post-withdrawal balance

Behavior-Based Prevention (Smart Systems)

Complement rule-based checks with behavioral systems:

InputAction
Device fingerprint seen in past fraudPrevent card creation, block login
User's velocity exceeds normLimit top-ups or spend until review
User spends at new MCC + new merchantSoft-approve with secondary verification
Pattern matches refund laundering graphTrigger full manual review
User moves float across card-wallet-card loopLock and route to treasury team

Insight: Intelligent risk engines reduce false positives while catching high-complexity fraud early.


Real-Time Transaction Decision Layer

For every card transaction, design a decision layer:

Transaction Decision Example

This enables:

Transparency in enforcement

Logging and auditing of risk decisions

Fast debugging of false positives

Data for tuning fraud rules


Webhook & Log-Driven Defense

Webhooks can serve not just as notifications, but detection points:

WebhookRisk Action
transaction.reversed without transaction.debitInvestigate — reversal abuse
refund without matching authorizationFreeze and hold until review
transaction.declined + card terminatedUser-triggered attack pattern
Multiple topup.failed on same cardFloat abuse or wallet manipulation attempt

All webhooks must be:

Authenticated

Timestamped

Logged to a fraud log channel or monitoring system

Mapped to float movements


User Lifecycle Protections

A user's full behavior must be scored across:

Identity (KYC, IP, phone number, email)

Devices used

Card usage

Refund or dispute rate

Card creation/termination frequency

Wallet movement history

Design a risk score across these vectors to:

Approve actions (soft vs hard)

Limit daily activity

Escalate to human review

Block suspicious behavior entirely


Policy Enforcement Examples

PolicyImplementation
Refunds only go to active cardsCheck card status before credit
Chargebacks above threshold block card creationStore rolling 7-day chargeback counter
Declines over threshold freeze cardCount declines in the last 15 minutes
High refund velocity across users to same MCCBlock merchant temporarily
IP shared by flagged usersAdd to firewall blocklist

Module 7 Knowledge Check

1. Why should refund logic enforce a matching spend reference?

A. To prevent reversal loops

B. To speed up refunds

C. To reduce MCC fees

D. To confirm legitimacy and block fake refunds

Answer: D

2. What's a risk of allowing refund-to-float for terminated cards without review?

A. Poor UX

B. Lost merchant support

C. Float laundering and user abuse

D. Extra audit cost

Answer: C

3. What is the benefit of mapping all decisions in real time?

A. Allows better merchant reconciliation

B. Helps spot webhook issues

C. Makes logs easier to sort

D. Provides transparency and auditability of fraud logic

Answer: D